Frequently asked questions

Some of the most asked questions and their quick answers.

Will the pixel tracking code slow down my website?

No. It does not slow the website at all as the javascript code is running asynchronously and waits for the page to be ready until it executes and starts the tracking process.

Why are some visitors excluded from tracking?

There are some cases where a visitor can be excluded from tracking:
  • Visitor has a browser which has JavaScript disabled
  • Visitor has a browser which has localStorage disabled or not working
  • Visitor has a browser/browser plugin that is blocking tracking
  • Visitor has a opted-out of tracking from your website